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Home » Questions and Answers
The ICTDirect Advantage
- How do I apply?
- What if my application is declined?
- I have a bad credit rating, is this a problem?
- Do I need to open a new bank account for
my merchant account?
- Do I receive any training on my software
or terminal?
- Is there a technical support phone number
that I can call if I need help?
- What is the Discount Rate?
- Other companies take up to 45 days for charges
to appear as cash in my account. When can I expect the money
from my sales to appear as cash in my bank account?
- What is Real-Time transaction credit card
processing?
1. How do I apply?
Just click here to fill out a form. A new account is usually opened on the
day that a completed application is submitted.
2. What if my application is declined?
Very few applications are declined.
3. I have a bad credit rating, Is this a problem?
No, There are no hassles and no strict credit requirements.
4. Do I need to open a new bank account for my merchant
account?
No, All of the funds you collect from credit card transactions are depositied
directly into the bank account of your choice.You can even have the funds deposited
directly into your personal checking account if you wish.
5. Do I receive any training on my software or terminal?
It does not take much training to learn and you will be fully trained on all
equipment at NO charge.
6. Is there a technical support phone number that I can
call if I need help?
Yes, please call 866-305-1435 to handle any problems or questions.
7. What is the Discount Rate?
Every bank charges a discount rate to merchants. The discount rate is the percentage
of each transaction that the processing company charges to handle the transaction
for you. Our discounts are exceptionally low, at just 2.19%.
8. Other companies take up to 45 days for charges to appear
as cash in my account. When can I expect the money from my sales to appear
as cash in my bank account?
The money will appear in your bank account within 48-72 hours.
9. What is Real-Time transaction credit card processing?
Real-Tie transactions allow your customers to submit their credit card information
over the World Wide Web and thecharge is automatically approved within seconds.
No person needs to be present for the transaction, so you can be making credit
card charges literally while you sleep. The funds appear in your bank account
within 48-72 hours of the transaction.
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